VetGopher is committed to providing exceptional quality and reliability in our products. We want to ensure that our customers have complete confidence in their investment. Here’s our warranty policy:
Quality Assurance Warranty: At VetGopher, we stand behind the superior craftsmanship of our products. We to the purchaser that our products are free from defects in materials and workmanship for a generous period of three (3) full years from the date of delivery. This warranty covers “parts only” and demonstrates our dedication to your satisfaction.
Labor Warranty: In addition to our parts warranty, we extend a ninety (90) day labor warranty from the delivery date for all products we manufacture. During this period, any labor costs associated with warranty service will be covered by VetGopher’s manufacturing partners.
Warranty Service: If, during the warranty period, any parts are found to be defective upon inspection and examination by VetGopher’s manufacturing partners, we will promptly replace them at no cost to you. The decision regarding repair or replacement, as well as the method and extent of the service, will be made at the discretion of VetGopher and its manufacturing partners.
Exclusions: Our commitment to quality does not cover repair and replacement costs resulting from misuse, abuse, improper maintenance, or normal wear and tear. Alterations, tampering, improper installation or maintenance, accidents, or equipment modifications not performed by VetGopher or our authorized service agents will void the warranty.
Third-Party Products: For products not manufactured by VetGopher but sold in combination with our products, we will honor the original manufacturer’s warranty for the entire duration of that period.
Limitation of Liability: This warranty is expressly provided in place of all other warranties, whether expressed or implied, including any implied warranties of merchantability or fitness for a particular purpose. No person, employee, agent, franchisee, dealer, or otherwise is authorized to offer any warranties on behalf of VetGopher, except as stated herein.
VetGopher shall not be liable or responsible for any claims, losses, or damages, whether direct or indirect, arising from equipment sold, leased, or furnished by us, including but not limited to service interruptions, loss of business, or consequential damages. Notwithstanding the above limitations and warranties, our liability for damages incurred by the customer or others shall not exceed the amount paid by the customer for the specific equipment involved.
We value your trust in VetGopher and are dedicated to providing you with the highest quality products and service. Thank you for choosing us for your animal health needs.