The amount of money lost due to rescheduling veterinary visits can vary depending on several factors, including the size of the veterinary practice, the number of appointments that need to be rescheduled, and the average revenue generated per appointment. When appointments are rescheduled, there are several potential financial implications:
1. Lost Revenue: Each missed appointment represents a lost opportunity for revenue. The exact amount of lost revenue will depend on the average revenue generated per appointment. For example, if the average dental appointment generates $300 – $1,000 in revenue and 5 appointments need to be rescheduled, the potential lost revenue would be $5,000. Assuming you are making 10-15% on the dentals that could be over $750 dollars in profit per day!
2. Operational Costs: Rescheduling appointments can also result in additional operational costs. This may include staff time spent on rescheduling, phone calls or emails to notify clients, and potential disruptions to the workflow of the veterinary practice.
3. Patient Attrition: Rescheduling appointments can lead to patient dissatisfaction and potential patient attrition. If clients experience frequent rescheduling or difficulties in securing appointments, they may seek veterinary services elsewhere, resulting in a loss of long-term revenue.
It’s important to note that the exact financial impact of rescheduling veterinary visits will vary from practice to practice. It’s recommended for veterinary practices to track and analyze their own data to determine the specific financial implications of rescheduling appointments and take proactive measures to minimize the impact, such as implementing efficient scheduling systems and effective communication strategies with clients. You can also purchase a “back-up” unit that can add to production for daily dental appointments.
